Terms of Use

Overview:

Welcome to Streaming for the Soul Subscription membership! We provide our members with access to VODS (Video on Demand) streamed over the Internet to certain Internet-connected, computers, smart phones and tablets.

These Terms of Use govern your use of our service. As used in these Terms of Use, “Streaming for the Soul service,” “our service” or “the service” means the service provided by Streaming for the Soul for discovering and watching VODs, including all features and functionalities, website, and user interfaces, as well as all content and software associated with our service.

  • Acceptance of Terms of Use.  These Terms of Use, which include our Privacy Policy, End User License Agreement (“EULA”).   By using, visiting, or browsing the Streaming for the Soul service, you accept and agree to these Terms of Use. If you do not agree to these Terms of Use, do not use the Streaming for the Soul service.
  • Changes to Terms of Use. Streaming for the Soul may, from time to time, change these Terms of Use, including the Privacy Policy, EULA and Social Terms. Such revisions shall be effective immediately; provided however, for existing members, such revisions shall, unless otherwise stated, be effective 30 days after posting.
  • Privacy. Personally identifying information is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.
  • Communication Preferences. By using the Streaming for the Soul service, you consent to receiving electronic communications from Streaming for the Soul relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Streaming for the Soul service, or in the “Your Account” page and will include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation e-mails and other transactional information) and are part of your relationship with Streaming for the Soul. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. You also consent to receiving certain other communications from us, such as newsletters about new Streaming for the Soul features and content, special offers, promotional announcements and customer surveys via email or other methods.
  • Membership, Free Trials, Billing and Cancellation
    1. Membership
      1. Ongoing Membership. Your Streaming for the Soul membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, “Payment Method”) to use the Streaming for the Soul service. We will bill the monthly membership fee to your Payment Method. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method.
      2. Differing Memberships. We may offer a number of membership plans, including special promotional plans or memberships with differing conditions and limitations. Any materially different terms from those described in these Terms of Use will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your membership with Streaming for the Soul by visiting our website and clicking on the “Your Account” link. Some promotional memberships are offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered membership plans.
    2. Free Trials
      1. Your Streaming for the Soul membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. Free trials are for new and certain former members only. Streaming for the Soul reserves the right, in its absolute discretion, to determine your free trial eligibility.
      2. We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period.  We may authorize your Payment Method through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
      3. You will not receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun.  We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel.  To cancel, send your written cancellation request to: support@streamingforthesoul.com.
    3. Billing
      1. Recurring Billing. By starting your Streaming for the Soul membership and providing or designating a Payment Method, you authorize us to charge you a monthly membership fee at the then current rate, and any other charges you may incur in connection with your use of the Streaming for the Soul service to your Payment Method. You acknowledge that the amount billed each month may vary from month to month for reasons that may include differing amounts due to promotional offers, including gift card redemption and promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
      2. Price Changes. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your service will take effect following email notice to you.
      3. Billing Cycle. The membership fee for our service will be billed at the beginning of the paying portion of your membership and each month thereafter unless and until you cancel your membership. We automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your paying membership. Membership fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying membership began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your Streaming for the Soul membership or became a paying member on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Membership. As used in these Terms of Use, “billing” shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, month or monthly refers to your billing cycle.
      4. No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
      5. Payment Methods.  If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, “Cancellation” below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
      6. Cancellation. You may cancel your Streaming for the Soul membership at any time, and you will continue to have access to the Streaming for the Soul service through the end of your monthly billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED VODs. To cancel, send your written cancellation request to: support@streamingforthesoul.com.  If you cancel your membership, your account will automatically close at the end of your current billing period.
    4.  Streaming for the Soul Service
      1. You must be 18 years of age, or the age of majority in your province, territory or country, to become a member of the Streaming for the Soul service. Individuals under the age of 18, or applicable age of majority, may utilize the service only with the involvement of a parent or legal guardian, under such person’s account and otherwise subject to these Terms of Use.
      2. The Streaming for the Soul service, and any content viewed through our service, are for your personal and non-commercial use only. During your Streaming for the Soul membership, we grant you a limited, non-exclusive, non-transferable, license to access the Streaming for the Soul service and our VODs through the service on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
      3. We continually update the Streaming for the Soul service, including the content library. In addition, we continually test various aspects of our service, including our website, user interfaces, service levels, plans, promotional features, availability of VODs, delivery and pricing. We reserve the right to, and by using our service you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our service.
      4. You agree to use the Streaming for the Soul service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. You agree not to archive, download (other than through caching necessary for personal use), reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the Streaming for the Soul service without express written permission from Streaming for the Soul and its licensors. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Streaming for the Soul service; use any robot, spider, scraper or other automated means to access the Streaming for the Soul service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Streaming for the Soul service; insert any code or product or manipulate the content of the Streaming for the Soul service in any way; or, use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Streaming for the Soul service, including any software viruses or any other computer code, files or programs.
      5. The availability of VODs to watch will change from time to time. The quality of the display of the streaming VODs may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection.  You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Streaming for the Soul makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching a VOD will vary based on a number of factors, including your location, available bandwidth at the time.
      6. We may terminate or restrict your use of our service, without compensation or notice if you are, or if we suspect that you are (i) in violation of any of these Terms of Use or (ii) engaged in illegal or improper use of the service.